Shop Info

shipping

when your has been packed you will receive a shipping confirmation - this only means that the stamp was pasted or shipping label was created, not that it is in transit just yet. mail does tend to get lost or delayed, so i as for your patience and cooperation but of course, reach out via contact email: contact@katherinekaras.com with order number.

stamped envelope shipping

stamped envelope mail is sent in a stamped(aka no tracking) envelope. a caution: if choosing this option, there is always a risk of the mail service bending the merchandise. if you are worried/know your mailbox is small or mail person rude, please feel free to leave me a note at checkout to include a cardboard backing! since this is not tracked mail, there is no guarantee of a refund for lost or damaged mail.

international

shipping to as many countries as possible. feel free to email me if your country is not available and I will do my best to accommodate. please be aware of your country’s custom charges which you will have to cover.

returns and exchanges

if you receive a damaged, incorrect or missing product please contact me via email.

other

if prints receive frequent direct sunlight the ink will bleach and the vibrancy will fade. if in a humid climate the prints may bow or bend.

please feel free to email me if you have any questions or feedback on your order! contact@katherinekaras.shop